A Human-First, AI Native Studio

Growth has stalled while companies throw money at AI and tech that doesn’t deliver. We bring a proven solution: customer needs met by high-performing teams, using technology that amplifies human strengths.
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Unleash Your Innovation Engine

We coach and deliver with your team based on core principles

  • We help create collaborative teams with complementary skills and give them the tools to understand your customers deeply
  • We embrace the power of technology to create solutions to customer needs that are only just now possible
  • We develop strategies to augment your people with AI that elevates their work, and does not overwhelm or intimidate

The AI Question

So, what’s your AI strategy?

Wrong question – the right question is how can technology give you the edge you need to meet customer and business needs in ways that are only just now possible and better than your competition?

We don’t buy the hype that AI will fix everything—or ruin everything. We help teams redesign work so AI pulls its weight as part of the system, not some shiny add-on, and humans still drive what matters.

The answer is not an AI-first one – it is a Human-first, AI-Native one.


Tired of Consultants Who Read the Playbook but Never Played the Game?

We have weathered our share of storms. We aren’t just consultants – we’re battle-tested product and design veterans who’ve been in the trenches at places like Best Buy, Amazon, T-Mobile, Disney and Microsoft. Goods delivers hands-on digital transformation from professionals who’ve scaled businesses successfully. Say goodbye to costly mistakes and hello to real results.

You can’t cut your way to durable growth but we can modernize your practices and build an engine of innovation.

The data is clear: Outside of AI-driven big tech companies, real demand growth is sluggish with profit gains fueled by job cuts, streamlining, and price, while real new demand is slow. Now what? Companies with strong product-centered practices see 60% higher shareholder returns and 16% higher margins than their peers. We’ve lived this firsthand – our transformation work has driven 50X mobile app revenue growth, scaled technology teams from single digits to hundreds, and launched new billion-dollar business lines. When you combine customer obsession with high-performing teams, extraordinary growth follows.

We meet you and your teams where they are, and build results together. Challenges we know well:

TEAMS SHIP, BUT DON'T LEARN TO DRIVE RESULTS
Teams are overhwhelmed pushing lots of output. But ROI and outcomes remain unclear. They are missing the muscle to continuously learn and test. We help teams build the habit of asking harder questions before they commit — so they stop building things nobody wanted.
AI SPEND AND SWIRL, WITHOUT AI-NATIVE CLARITY
Tools get mandated & adopted while value stays fuzzy. We help teams figure out where AI actually creates leverage, for both efficiency and growth, and build the human capabilities to use it well by strengthening the judgment and collaboration that makes AI useful, not just fast.
LEADERS BLIND TO WHAT'S WORKING AND WHAT'S COMING
Leaders are not blind to the power of empowered teams. Creating aligned autonomy is the hard part. We create clarity within and across teams, a focus on the inputs that matter, feedback loops to see into what's actually driving outcomes, not just keeping people busy.
COLLABORATION THAT'S GONE BRITTLE
Cross-functional work that's political, protective, or just slow. We work alongside your people to rebuild the muscle for staying in hard conversations, challenging assumptions without making it personal, changing direction without losing trust.

We don’t run a program. We work alongside your teams in the daily work, tackling real problems in real time. Our focus is the human side — the collaborative skill, emotional intelligence, and shared clarity that determine whether teams can actually think together under pressure. We coach, we push, we model. Most engagements start small and grow as we earn trust.

Kind Words From Fans of Goods

“Robert introduced industry best practices, driving technical innovation and raising the overall bar for the organization.”

He is a skilled coach and mentor and his belief in the potential of others is infectious, inspiring those around him to strive for excellence. His leadership and dedication have left a lasting positive impact.

Surendra Bashani, Head of Best Buy India

“Robert’s collaborative approach fostered a culture of excellence, encouraging cross-functional teams to deliver outstanding results.”

His strategic vision and deep understanding of market dynamics significantly shaped our product roadmap, leading to innovative and impactful solutions. Robert’s leadership and expertise not only accelerated our business growth but also inspired a high standard of professionalism within the team.

Ravi Tiwari, Walgreens Director of Engineering

“I learned more working in the 18 months with Brent than I did in the last 5 years of my career.”

Brent led our team and mentored us throughout the entire process.  Brent is an expert on the industry, the tools, people, and processes that make it happen.

John Hurr, UX, Sonos

“Robert has a think big, transformational mindset.”

He looks beyond the baseline and challenges new ways of thinking and promotes both quick positive wins weighed against a broader vision. Robert respects and appreciates soft skills, emotional intelligence, and encourages alternative ways of thinking.

From Zack Riley, VP Product, Evolve24

“Working with Robert has been a game-changer. His expertise in implementing our target organizational structure plan has driven continuous improvement.”

Robert’s coaching has been invaluable, particularly in change management and product skills development. His focus on outcome-driven operating models has transformed our approach to achieving goals. I highly recommend Robert and his team for any organization seeking impactful transformation.

Andrea Schilling, VP Technology, MediaMarktSaturn

You’ve no doubt heard of the magic unicorn of the software design world. Someone that understands and can fulfill all facets of design at both a strategic and tactical level. That person simply doesn’t exist, right? Wrong. I am here to report that I have not only seen this magic unicorn with my own two eyes, I have had the pleasure of seeing him in action, and his name is Brent Van Wieringen….

…Oh, and did I mention the guy is also a product genius to boot? I guess that is a recommendation narrative for another day.

Chris Maconi, Fractional CTO/CPO, Startup Advisor

“Robert and Brent’s implementation of the product model was pivotal and transformative to the delivery of Best Buy’s paid member program.”

Through their guidance, we built a stronger, aligned product team that was equipped to execute on ambitious goals. Their expertise in cross-functional collaboration resulted in our organization’s ability to deliver customer-centric experiences and solutions at scale across our digital and physical stores.

Michele Harrison, Director of Product for Search & AI, Pitchbook

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